Frank J. Capaldo
Executive Director, Georgia Dental Association, Inc.

Frank previously served as President / CEO of the Independent Bankers Association of New York State, Inc. He was recruited to develop and implement a strategic plan to turn-around the association. The turn-around plan branded “The Four Pillars” resulted in a 48% increase in membership, 45% increase in convention attendance, 72% growth in the number of tradeshow vendors and 26% increase in gross revenue. Frank also formed a Services Corporation to generate additional income for the association and new services for members through a “virtual agency” and alternative financing vehicles.  

Prior to joining the Independent Bankers, Frank served for 11 years as Executive Director/CEO of the National Franchisee Association, Inc.  Frank conceived and implemented a 10 year strategic plan branded, "The 24% Solution." Successful results included membership growth to a high of 93% and a patronage dividend program that returned over $5.7 million to members. In addition, the start-up and management of four subsidiaries to provide services ranging from insurance companies for business and captive health insurance, payroll processing, retirement benefits, risk management, a third party administrator, financing, and an association management firm.

Also during his time at the NFA, Frank founded and was the first chairman of the Coalition of Franchisee Associations, Inc., an association of associations. This first-ever attempt to bring together diverse groups of franchisee associations (some fierce competitors) successfully resulted in a single advocate that spoke out convincingly on issues common to all.

Before the NFA, Frank was the President / CEO of Eastern Building Material Dealers Association, EVP / President and General Counsel of Empire Corporate FCU, the New York Credit Union League, Inc., CUC Mortgage Corporation and the Pennsylvania Credit Union League, Inc. Frank started his career in associations as general counsel for government affairs (lobbyist), regulatory, policy and compliance. Frank has never stopped advocating, but he quickly took to the business side of associations!

Before his association career Frank spent three years as an Assistant District Attorney in Chester County, Pennsylvania.

Frank has participated on numerous not-for-profit and corporation boards over his career and looks forward to continuing his volunteer efforts especially with Special Olympics and the Atlanta Mission. He currently sits on the Alumni Board and the Dean’s Advisory Council at the University Of Dayton School Of Law. Frank earned bachelor’s degrees in Business and Sociology from Susquehanna University, a Masters in Statistical Analysis from Rutgers University and a Juris Doctorate from the University Of Dayton School Of Law.