Program Overview

This exclusive Front Office Training is now part of your membership—designed to support both new and current front office staff in building the knowledge and confidence they need to deliver excellent patient care and keep your front desk running smoothly.

Whether you’re onboarding new hires or upskilling experienced team members, this training is built to make a real impact—without overwhelming your staff.

Your Team Will Gain Access to:

• Short, Engaging Training Videos - Concise, easy-to-follow lessons that fit into any schedule.
• Downloadable Resources - Practical tools and desk references your team can use daily.
• Glossary of Common Dental Terms - Help your team speak the language of dentistry with ease.
• Overview of Common Dental Procedures - Equip staff to confidently discuss treatments with patients.
• Guidance on Handling Dental Emergencies - Know what to do when urgent situations arise.
• Best Practices for Effective Patient Communication - Improve patient interactions and satisfaction with proven tips.
• HIPAA Training - A focused module on compliance and best practices for managing protected health information.

This valuable training is now included in your membership—no additional cost, just added support for building a stronger, more confident front office team.

Team members that complete the four assessments within the course will receive a certificate of completion.

Ready to Enroll Your Team?