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KPIs for Dental Practices - The Numbers That Drive Performance and Value

Friday, August 28, 2026
12:00 PM - 1:00 PM (EDT)

Zoom webinar - Join details in your confirmation email

* Registration open until 8/28/26 at 11:45 AM (EDT)

Running a successful dental practice requires more than delivering excellent patient care. It also means understanding how your business is performing, knowing where to focus your efforts and having the right information to make confident, informed decisions.

In this session, Moore Colson Partner Tom Brooks and Business and Financial Advisory Senior Manager Brenda Christmas will break down the key metrics every dental practice owner should monitor. From net collection rate and overhead ratio to schedule utilization and patient retention, attendees will gain a clear understanding of what these metrics mean in practical terms. The session will also explore how your practice compares to industry benchmarks and how to use that insight to enhance day-to-day operations. Additionally, the presenters will connect these metrics to practice valuation, helping attendees better understand the value of dental practices and how everyday decisions can influence that value over time.

Learning Objectives:

Upon completion of this session, attendees will be able to:

  1. Identify the key financial, operational and clinical metrics that reflect the overall health of a dental practice and explain what each reveals about performance.
  2. Compare the practice data to industry benchmarks to identify strengths and areas for improvement.
  3. Use key performance metrics to better understand items that may impact their practice's current value and make strategic decisions that can strengthen it over time.
  4. Recognize basic valuation concepts that are important to dental practices.

CE Credit: One (1)

Speakers:

  • Tom Brooks, Partner
  • Brenda Christmas, Financial Advisory Senior Manager

Format: Lecture Webinar

    Registration Options

    Credits Price
    GDA Member
    GDA Member Dentist and Staff
    FREE
    Non-GDA Member
    Non-Member Dentist and Staff
    $19.00
    • Tom Brooks - Tom Brooks is a Partner in Moore Colson’s Business and Financial Advisory Practice Area. Tom has more than 30 years of experience assisting public and privately held companies with valuation and litigation support. He has served as an advisor to his clients, working closely with owners and senior executives to assist them with strategic planning and goal setting to maximize value. Tom has advised companies, from startups to organizations with more than $1 billion in revenue, on the valuation of their businesses, business interests and intangible assets for mergers and acquisitions, gift and estate planning, financial and tax reporting, charitable giving, strategic planning, shareholder disputes, commercial litigation and marital dissolution. He has made presentations for the Atlanta chapter of the National Association of Certified Valuators and Analysts, the Georgia Society of Certified Public Accountants, the Atlanta Alumni of Retired Revenue Agents, Georgia Tech, LaGrange College and Merrill Lynch seminars. Before joining Moore Colson, Tom was a Principal at a CPA and consulting firm in Atlanta, where he launched and led the business valuation practice.
    • Brenda Christmas - Brenda Christmas is a Senior Manager in Moore Colson’s Business and Financial Advisory Practice Area. She specializes in financial statement preparation and analysis, tax compliance, budgeting and forecasting, payroll administration and outsourced accounting solutions, serving clients in healthcare, professional services and other privately held business sectors. Brenda is known for her ability to build strong relationships while helping businesses improve operational efficiency, strengthen financial processes and maintain compliance with evolving reporting requirements.
      Brenda's professional background includes more than 25 years of experience in accounting, advisory, payroll and financial management services. At the firm, she oversees complex client engagements, coordinates accounting and software advisory services and manages project workflows. She also mentors and supervises staff, and provides strategic guidance related to financial reporting, cash flow management, account reconciliations, payroll tax compliance and process improvement. Her experience includes managing close processes, supporting internal and external audits, and back-office accounting operations. Prior to joining Moore Colson in 2017, Brenda served as a Senior Accountant with a local accounting firm in Marietta, Georgia, where she prepared and analyzed financial statements, managed tax compliance engagements and provided accounting and advisory services to a diverse client base.

    For More Information:

    Continuing Education
    Georgia Dental Association

    Thank you to Moore Colson for sponsoring this webinar!

    This webinar is free to members and $19.00 for non-members.