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Peer Review Mediation

We’re Here to Help Resolve Patient Concerns

When miscommunications or concerns arise in a dental office, you don’t have to navigate them alone. The Georgia Dental Association offers a confidential Peer Review program designed to help patients and GDA member dentists find a fair path forward.

To start the conversation, please call us today at (404) 636-7553.

Our trained member dentists review the facts, listen to both sides, and assist in reaching a fair outcome based on established standards of dental care.

Note: Peer review is an alternative resolution process and cannot award punitive damages or handle cases already in active litigation or filed with the Georgia Board of Dentistry.

How Peer Review Works

Trained member dentists on the GDA Peer Review and Ethics Council look at the facts, listen to both sides, and help reach a fair resolution based on established clinical standards of care and the ADA Principles of Ethics and Code of Professional Conduct. Each of the 50 state constituent dental societies of the American Dental Association has established peer review and ethics programs as a service to their member dentists.

When Peer Review Isn’t the Right Fit:

  • The treating dentist is not a GDA member.
  • Treatment occurred more than two years ago.
  • Someone other than the treating dentist has altered or removed the treatment.
  • Litigation has been filed, or a complaint has been submitted to the Georgia Board of Dentistry.
  • The request involves a third-party payer or claims strictly for punitive damages.